• Send e-mail and SMS for alarm notification with support for any UNICODE characters and for long SMS concatenation;
• Address book management, with the option of filter alarms by category and area for each contact;
• Calendar management for time scheduling;

• Contact hierarchy feature, with the option of create different level of contacts in group who will receive notification at different time and only in case of no actions of the previous levels;
• Configuration import and export, to simply export a well working configuration;
• Modem redundancy: if your project is composed of a couple of Alarm Servers, a couple of SMSServer instances and a couple of GSM Modems, the fail of the primary GSM modem is bypassed and the message is sent from the standby one;
• Software status available for SCADA monitoring (e.g. GSM Modem signal strength);
• History of sent, unsent and received messages;
• Multilanguage.

Main advantages offered to our customer:

• Two licensing methods, to satisfy all user's needs;
• One-time cost, regardless of the number of tags used;
• No Citect project changes needed, the only requirment is to enable the CtAPI port;
• Reduce need for 24 hour staffing at all facilities.